07444 898346

10 Babylon Lane, Adlington, Chorley PR6 9NN

Amethyst Counselling. Proudly created with Wix.com
MBACP 376191

Frequently Asked Questions

Find Your Answers Here

How can you help me?

I can help you to

  • Feel less anxious       

  • Talk through a situation/issue to make sense of what has happened/put things into perspective.

  •  Work with and explore your strengths.

  •  Change any behaviour/thoughts you feel are stopping you leading the life you want to lead.

  • Find and develop new ways of coping with situations/feelings/emotions.

  • Examine all your options.

  • Deal with painful/difficult relationships.

  • Improve your confidence/self-esteem/assertiveness

  • Be heard.

I achieve this through getting to know you, really listening to who you are and what has lead you to this point then helping you to find ways, that work for you, to achieve your goals for the future.

What is Counselling?

Counselling is a talking therapy offered on a confidential, one to one basis, within the boundary of a contract, agreed by client and counsellor, with no judgement.  It involves you coming to my office based in Adlington, close to Chorley and Horwich where we can talk together confidentially, either individually or as a couple.  I will help you to look at your thoughts, feelings and behaviour around whatever is going on for you and find ways to deal with it in whatever way works for you.


I use several different ‘types’ of counselling in a session;

  • Person-centred – which is focused on you as an individual, your strengths and resources,  and finding what works for you

  • Cognitive Behavioural Therapy (CBT) which looks at the ways you think and behave that are not helpful to you and ways in which you can alter these practically

  • Solution Focused Brief Therapy which looks at what you want to achieve in therapy and works towards getting you there

  • Neuro-Linguistic Programming (NLP)  which looks at how you learnt to think and feel the way you do, where you are right now vs where you want to be and then how to get you there.

Have a look at

https://www.bacp.co.uk/about-therapy/types-of-therapy/?gclid=Cj0KCQiAm4TyBRDgARIsAOU75spXc4x1avtJ0gm0rVip7w01HnjLEbUtP1pRqTEXHSQKi_zExOvQP6saAu8XEALw_wcB 

for more information on different types of therapy.

Counselling is not something that I do to you.  I will offer you my knowledge and skills and it is your responsibility to choose what you do and how you proceed. Occasionally I may make suggestions, these should be taken as they are offered, as merely a suggestion, it is up to you if you accept them or reject them.


Counselling can be hard, it can feel like things are getting worse before they get better, this is normal.  If, however, you feel your needs and expectations are not being met I will expect you to discuss this with me.

For more information on what counselling is see;

https://www.mind.org.uk/information-support/drugs-and-treatments/talking-therapy-and-counselling/about-talking-therapies/?gclid=Cj0KCQiAmZDxBRDIARIsABnkbYS3Ny8mZAAIt7zy-BNV4VLQ4ryhtJ5qkTvLCcXhhANMIBoZtYxIz9AaAjLdEALw_wcB#.XiRXlGj7TD4

Or contact me with any questions you may have

What is a counselling contract?

I prefer to call it an agreement.  Our agreement will set out the boundaries of how we will work, covering things such as;

  • Confidentiality

  • How I store your information

  • The length and frequency of our sessions

  • The price of our sessions

  • How to cancel and what happens if you cancel

  • Complaints

We talk through this agreement together and you can add things to it if you so wish.


You are not tied into a specific amount of sessions the agreement is merely to guide how we work together in each session.

What is the BACP?

The BACP stands for the British Association for Counselling and Psychotherapy.

The BACP is a professional association for counsellors and psychotherapists.  They work to ensure clients are protected and can receive safe, ethical counselling from appropriately qualified counsellors.

See www.BACP.co.uk for more information

How do I know you work safely?

As a registered counsellor I adhere to their ethical framework for good practice and their professional conduct procedure.  This code of ethics has been put in place to ensure I am working safely, it can be viewed on the BACP website at www.bacp.co.uk/ethical_framework

How much do you charge?

I provide a free 30 minute consultation then it is £40 per session or £50 for couples/relationships


Payment can be via card, cash or bank transfer.

Concessions are available for those on a low income

How long is a session?

50 minutes to an hour

What will happen in an initial session?

We will sit down and have a talk about what brought you to counselling and what you want.  I will explain how I work and what I can offer.  We will discuss if you want to work with me, confidentiality, dates and times for our sessions, how your information is stored and any concerns/questions you may have.  We will also look at setting some goals for what you want to achieve in counselling.

Where will we meet?

I work out of an office in Adlington, close to Chorley and Horwich.  Alternatively I also conduct sessions online via Zoom and over the telephone.

Will you tell my GP what we discuss?

The content of our sessions is confidential.  There are some exceptions to this, such as if your or someone else's life is at serious risk, there is criminal activity or a safeguarding risk.  I will discuss these exceptions further at our initial meeting and you can ask any questions about it at any point.

Any other information will not be passed on without your consent.


All your personal information is stored securely according to GDPR (2018) regulations)

What happens if I need to cancel or miss an appointment?

If you are unable to attend a session please try to give at least 24 hours’ notice, I will endeavour to do the same.  I reserve the right to charge 50% of the session fee for late cancellations. You can contact me on 07444 898346 or via email at Ruth@amethystcounselling.co.uk


If you don’t attend a session and have not contacted me I will contact you within 24 hours


If you wish I can offer a free text reminder service for appointments.

What if I have a mental health diagnosis?

I can still work with you if you have a mental health diagnosis depending on your individual need.  We would need to discuss your needs at the initial consultation.
If you are receiving care from the mental health team I may need permission from you to communicate with them (though I will not be discussing the exact content of our sessions)

What do I do if I have a complaint?

If you are not happy with the service, feel my way of working isn’t working for you or you wish to make a complaint please discuss it with me in the first instance.


Formal complaints can be submitted to the BACP.(www.BACP.co.uk)


The British Association for Counsellors and Psychotherapists (BACP) has more information and information sheets on things such as how to get the best from your therapist and what to therapists mean by professional boundaries

https://www.bacp.co.uk/about-therapy/ask-kathleen//

What do I do if I need help in between sessions?

If you need help and support in between sessions, there are several support services available including;

  • The Samaritans – 116 123

  • Papyrus - 0800 068 4141

  • The Crisis Team (Chorley) - 01772 773433

  • The Start team - 01772 676173 (9am-5pm Monday-Friday)

  • The Haven (mental Health support) - 0330 008 3672

  • SANEline – (Out of hours mental health support 4:30pm – 10:30pm) –0300 304 7000

Still have more questions? Get in touch and I’ll be happy to answer them as soon as possible.